This video has been watched over 137,000 times — and it's easy to see why. A real customer films the full unboxing of a Hiclawcrane claw machine, from opening the box to running the first game.
Watch it here:
A Small Hiccup — and How We Handled It
During shipping, the front glass panel arrived cracked. It happens — international freight isn't always gentle.
We shipped a replacement panel directly to the customer. The result? They installed it themselves in minutes, no technician needed. The machine was up and running the same day.
This is one of the reasons we design our machines to be easy to maintain and repair. Parts are modular, replacement is straightforward, and we keep spare parts in stock so you're never waiting long.
What the Video Shows
- The full machine out of the box — size, build quality, and finish
- All the components included with the machine
- First power-on and initial setup
- The claw in action with real prizes
What Customers Say
With 137K views and counting, this video has helped thousands of people decide whether a Hiclawcrane machine is right for them. The most common feedback:
- Build quality is solid — the machine looks and feels premium out of the box
- Setup is straightforward — most customers are up and running within a few hours
- Claw strength is programmable — easy to adjust for your prize type and payout target
Is This the Right Machine for You?
The machine in this video is a complete, ready-to-operate claw crane — not a DIY kit. It's designed for operators who want to place a machine and start earning immediately.
If you're comparing options:
- Ready-made machine — plug in and play, higher upfront cost ($1,500–$3,000+)
- DIY kit — build it yourself, lower cost ($420–$650 including air shipping), great for learning the mechanics
Questions Before You Buy?
Visit our Knowledge Center for setup guides, maintenance tips, and answers to common questions. Or check the Arcade Glossary to understand every part of your machine before it arrives.
Want to learn how much a claw machine can earn? Read our guide: Claw Machine Profit Per Day: Real Numbers.
FAQ
Q: What happens if something is damaged during shipping?
A: We sort it out. If a part arrives damaged, we ship a replacement directly to you. Our machines are designed so most parts can be replaced without a technician.
Q: Is this machine available to buy from Hiclawcrane?
A: Yes. Contact us directly for current availability and pricing on complete machines.
Q: What's the difference between a complete machine and a DIY kit?
A: A complete machine comes fully assembled and ready to operate. A DIY kit includes all the mechanical components — gantry, claw, control board, motors — which you assemble yourself into a custom cabinet.
Q: Do you sell spare parts for this machine?
A: Yes. We stock arcade spare parts including claw motors, control boards, joysticks, and replacement panels.