Terms of service

1. Overview

Welcome to HiClaw Crane ("we", "us", "our"). By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

2. Eligibility

By using our Services, you confirm that you are of legal age in your jurisdiction and have the legal capacity to enter into a binding agreement.

3. Products

We sell arcade parts, claw crane machine components, DIY kits, and related accessories. We make every effort to display product colors, dimensions, and descriptions accurately. However, actual products may vary slightly due to manufacturing tolerances or monitor settings.

4. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Order confirmation does not guarantee acceptance. We may cancel orders due to stock unavailability, pricing errors, or suspected fraud.

5. Pricing and Payment

All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, customs duties, or import fees, which are the buyer's responsibility. Payment must be completed at the time of purchase.

6. Shipping and Delivery

We ship internationally from China. Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for delays caused by customs, carriers, or circumstances beyond our control. Risk of loss passes to the buyer once the order is handed to the carrier.

7. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of HiClaw Crane and may not be reproduced or used without written permission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites.

9. Limitation of Liability

To the fullest extent permitted by law, HiClaw Crane shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.

10. Governing Law

These Terms of Service are governed by the laws of the People's Republic of China. Any disputes shall be resolved through good-faith negotiation or, if necessary, through the competent courts of Guangzhou, Guangdong.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Continued use of our Services after changes constitutes acceptance of the updated Terms.

12. Contact

For any questions regarding these Terms, please contact us at:
Email: ellazhygz@gmail.com
Phone: +86 135 3391 6977
Address: Room 306, No.2 Xing Man Yi Jie, Ying Xin Road 217, Dong Huan Street, Panyu District, Guangzhou, Guangdong, China